eCommerce
The end customer sits at the heart of Wincanton’s eFulfilment proposition. Expectations of modern shoppers are ever-increasing, with demands such as speed, accuracy and order visibility being crucial elements to customer retention. In the ongoing and rapidly increasing transition from high street to online retailing, getting the order experience right has never been more important.
Whether you operate solely online, or you are a bricks and mortar retailer with an eCommerce fulfilment requirement. Cygnia, part of the Wincanton Group, has developed the infrastructure, systems and people to ensure timely and accurate end-to-end solutions across fulfilment, pick & pack, carrier management and returns services.
Our capability and agility have enabled many leading brands to grow including
BrewDog, Molton Brown, Sephora and Whittard of Chelsea. Find out more here
With our focus on technology and automation driven solutions, including our shared user eFulfilment centre in Rockingham known as the WEB, also enables high volume output whilst providing ultimate future proofing and flexibility to grow.
Our specially trained supply chain professionals handle goods-in, order picking, fully branded fulfilment, despatch and returns management, all of which are underpinned by our leading cloud-based warehouse management systems.
You can confidently put your brand in our hands with our industry-leading services for furniture and large items with our premium 'white-glove' home delivery solution. Offering added value through assembly, room of choice delivery and packaging removal.
We operate these services for many leading high street and eCommerce brands, including B&Q, Snug, Loaf.com and Marks & Spencer. Find out more here
Our customers trust Wincanton to deliver a full suite of their supply chain needs and unlock their potential for rapid growth. By agile development of innovative solutions through W2, our Innovation programme, we pioneer new technologies and collaborate with a network of partners and suppliers.
Resilience
Discover why the nation's principal retailers are focusing on supply chain resilience to navigate uncertainty.
We asked over 250 leaders in top UK retail and eCommerce businesses how resilient their supply chains are; the results make for compelling reading for any retailer looking to not only survive but thrive in the face of change.
How does your business measure up?
Our 34-page insight paper will help you become the expert and lead your business into the future and ask the tough questions that will give you the confidence you need to future-proof your business.
The strongest, most agile eCommerce businesses are continually reviewing their supply chain resilience - are you ready to act now?
Get your copy of the Transforming Resilience insight paper
1.6m
two-person home deliveries
with an NPS score of 80+
11m
managed parcel shipments
70m
eFulfilment units picked
2,000+
colleagues employed in the eFulfilment sector
23m
eFulfilment orders prepared
600+
final mile delivery drivers
Who we work with
