Availability is crucial to non-food retail. Success means keeping goods on the shelf in virtual and physical stores, so they are available for consumers. It also means putting products, parts and tools into the hands of a builder or mechanic with speed and accuracy, so they can provide the service their customers expect, keeping projects on track and minimising project down time.

At Wincanton, we manage supply chains for some of the leading non-food retailers throughout the British Isles, including Ireland. From B&Q and Screwfix to Dunnes, Wilko to Halfords, and Kelkay to Husqvarna, we ensure that DIY and gardening enthusiasts, trade professionals and specialist retail outlets always have what they need when and where they need it.

Non-food retail is defined by its response to seasonal peaks and constant demand fluctuation. Ensuring the right products and goods get to consumers and retailers, at pace, means visibility, improved productivity and maintaining cost efficiencies. Our robust, optimised and agile supply chains deliver a range of different peaks including horticulture for spring planting, retail promotions and keeping trade suppliers on the job with the parts, spares and tools they need so they can deliver projects on time. Our full end-to-end fulfilment services, incorporating receipt, store, pick, pack, despatch, carrier management and delivery, are enabled by a market leading cloud-based warehouse management system (WMS). One step at a time, we’re delivering the goods that are building, renovating and improving homes and gardens throughout Britain and the Republic of Ireland.

We also operate responsive and resilient supply chains for non-food retailers, as we understand the way business models are changing. Today, retailers operate across multiple routes to market, from direct-to-store to direct-to-consumer, and we have the experience and capabilities to support the ever-changing ways you reach your customers. From click and collect to best-in-class home delivery, we build supply chains for retailers that are constantly evolving, underpinned by state-of-the-art technologies, our award-winning health and safety standards and our commitment to continuous improvement.

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